Terms of Services

Effective Date: 24-07-2025
Legal Entity: Suddham Soaps Private Limited
Registered Address: 324 Royal Park, West Bengal, India 700121
Phone: +91 84790 70322
Email: contact@suddham.com

1. Overview

Welcome to suddham.com. By accessing or purchasing from our website, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including browsers, vendors, customers, and merchants.

If you do not agree to all the terms and conditions stated here, you may not access the website or use any of our services.

2. Use of Website

You agree not to use our products or website:

For any unlawful purpose
To solicit others to perform or participate in unlawful acts
To violate any international, national, or local regulations, laws, or ordinances
To infringe upon our intellectual property or the rights of others
To upload or transmit malware or malicious code

We reserve the right to terminate your access or refuse service for violation of any of these terms.

3. Products and Services

All descriptions of products and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. We also reserve the right to limit the sale of our products to any person, geographic region, or jurisdiction.

Product results may vary from person to person. Suddham products are not intended to diagnose, treat, cure, or prevent any disease.

4. Orders, Payments & Billing

By placing an order, you agree to:

Provide accurate account and payment information
Authorize us to charge your chosen payment method
Accept responsibility for any local taxes, shipping fees, or duties applicable

We reserve the right to refuse or cancel orders that appear fraudulent or violate our policies.

5. Shipping and Delivery

Shipping timelines are estimates only. Delays caused by carriers, customs, or unforeseen events are not within our control. Refer to our Shipping Policy for detailed information.

6. Returns and Refunds

Returns are accepted only as per the conditions outlined in our Return Policy. We do not offer refunds for:

Opened or used products
Products returned without prior authorization
Items damaged due to misuse

7. Intellectual Property

All content, images, product descriptions, packaging designs, logos, and names on this website are the intellectual property of Suddham Soaps Private Limited. Unauthorized reproduction, reuse, or distribution is strictly prohibited and may lead to legal action.

8. Third-Party Services

We may use third-party tools or services (e.g., Razorpay, Shopify, Simpl) to process payments or provide features. We are not responsible for any damages or losses caused by third-party platforms. Your use of such services is governed by their respective terms.

9. Personal Information

Your submission of personal data through the website is governed by our Privacy Policy. We do not sell or misuse your information.

10. Disclaimer of Warranties

We do not guarantee that:

The results obtained from using the products will be exactly as expected
The website will be uninterrupted, secure, or error-free
The quality of any product will meet your personal expectations

All products and services are provided “as is” and “as available” without any warranties, express or implied.

11. Limitation of Liability

To the maximum extent permitted by law, Suddham Soaps Private Limited shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from:

The use of our products
Errors or omissions on the website
Delays or delivery failures

Your sole remedy for dissatisfaction is to stop using our services or request a return as per our policy.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.

13. Modifications to the Terms

We reserve the right to update or change these Terms of Service at any time. Updates will be posted on this page with the new effective date. It is your responsibility to review this page periodically.

14. Contact Information

For any questions regarding these Terms, please contact us at:
📧 Email: contact@suddham.com
📞 Phone: +91 84790 70322
🏢 Address: 324 Royal Park, WB, 700121